Open 7 days

Mon-Fri: 9am-9pm, Sat-Sun: 9am-1pm (Sydney time)

(Except Public Holidays)

SERVICES

General medical consultations
Immediate prescriptions
Referrals to specialists
Medical certificates
Request for blood tests
Request for X-rays
Smoking cessation advice
Health promotion and preventative care
Skin Issues - skin cancers, rashes, eczema, psoriasis, acne, cellulitis

Chronic disease management (incl. diabetes, asthma, emphysema, heart disease, kidney and liver disease)
Back pain treatment
Sports Injuries
Indigestion, heartburn, and GERD
Counselling
Urinary tract infections (UTIs)
Mental health plan and referral
Sexual problems/contraception

Travel medicine
Hair loss advice and treatment
Colds & flu, sore throat, allergies and hay fever
Common eye conditions
A second opinion on the treatment you’ve been recommended
Weight control advice for men, women, and children
Nausea, vomiting and diarrhoea

ALLIED HEALTH SERVICES

General Psychologists
Clinical Psychologists

Dietitians
Podiatrists

Physiotherapists

WHAT IS TELEMEDICINE?

Telemedicine simply means you, the patient, accessing clinical services from a qualified doctor using electronic communications and software, without actually visiting the doctor yourself in person. Telemedicine allows health care professionals to evaluate, diagnose and treat patients without a face-to face meeting. Telemedicine technology is now frequently used for general medical consultations, follow-up visits, management of chronic conditions, medication management, specialist consultations and a host of other clinical services that can be provided remotely via secure video and audio.

Where it was once only available in limited circumstances from a few practitioners, telemedicine has now evolved and become a widely-accepted mainstream way for you to access medical and health care. Using our telemedicine platform, you can now consult an Australian Medical Board-certified doctor/GP in the comfort of our own home or office. Of course a face-to-face consultation with your regular GP is the ideal consultation, however a consultation with National Telemedicine Doctors is an effective and convenient alterative, when a face-to-face consultation is not possible. During your consultation your National Telemedicine Doctor will advise you if an in-person visit to a medical practitioner is required.

BENEFITS OF TELEMEDICINE

An online consultation with National Telemedicine Doctors as an alternative to a face-to-face visit with a doctor has many benefits, including:

No travel expenses, or lost time due to travel
Less time away from work to attend a consultation

No exposure to other patients who may have contagious illnesses
Less waiting time to get a consultation if there is a long waiting time to see your usual doctor face-to-face.

Prevention of the possible spread of coronavirus that may endanger people who are vulnerable, aged, or have pre-existing health conditions
Privacy

Please remember that consultations provided by National Telemedicine Doctors are not suitable in the case of medical emergencies requiring urgent treatment. In the case of emergencies, please contact your local emergency services immediately.

HOW IT WORKS

just follow these 3 easy steps

Step-1

Click on the link “BOOK AN APPOINTMENT ONLINE” at the top of any page on this website and follow the prompts.

Step-2

If you require a prescription, enter details of your preferred pharmacy for receipt of your prescription (if one is issued). If you do not have a preferred pharmacy, the doctor will email your prescription to an accredited pharmacy near you and you will be notified.

Step-3

Choose a practitioner and an appointment time that suits you. If it is a telehealth phone consultation, your doctor will call you at the appointment time on the telephone number that is registered with us as your contact phone number. Your doctor will call you as close to that time as possible, depending on the doctor’s availability. If it is a video consultation, we will provide you with instructions on how to join the video call. Should you miss the phone/video call for any reason, you will need to call us back immediately to proceed with the consultation or to arrange another consultation.

COVID-19 ALERT

Stay home if you feel unwell, have a fever, cough or experience difficulty breathing to protect you and help prevent spread of viruses and other infections to others. Telemedicine can help during the COVID-19 outbreak. If you can’t leave home during the coronavirus outbreak you can still consult a qualified Australian-registered general practitioner, by using the National Telemedicine Doctors online platform.